Betrayed By Your Travel Provider?
Suppose you kept running into your worst competitor at every prospect you are selling services. That would make you more than a little suspicious wouldn't it? Suppose you were trying to negotiate a merger but those meetings kept getting disrupted by competitors and media who knew where you were meeting. Suppose you were trying to negotiate better T&E arrangements with major agencies or providers only to find that all sorts of firms know more about your travel activities than you do or they should?
Sound improbable? Scary? All of the above? Read this SoftwareSafari post concerning Siemens unpleasant discovery.
That a services firm discovered this and went public about it is very interesting and commendable. I hope their actions cause more service firms to understand who else has access to their employee prescription purchases, the web sites employees surf, the medical claims of their executives, etc. It's time service firms, especially IT service firms, take a leading role in defining the limits that should exist on the rights of others to access and use the transaction data of their firms and their employees.